Frequently asked questions.
FAQ
1. What is TubHuB Oasis?
TubHub Oasis is a premier hot tub rental service that brings the ultimate relaxation experience directly to your doorstep. We provide high-quality hot tubs for rent, perfect for parties, events, or simply indulging in some well-deserved relaxation.
2. How does TubHuB Oasis work?
Renting a hot tub from TubHub Oasis is simple! Just visit our website or give us a call to book your desired tub and schedule a convenient delivery time. Our team will handle the setup, and all you need to do is enjoy your soak!
3. What types of hot tubs do you offer?
We offer a range of premium hot tubs to suit your preferences and needs. Whether you're looking for a cozy tub for two or a larger tub for a group gathering, we have options to accommodate every occasion.
4. How much does it cost to rent a hot tub from TubHuB Oasis?
Our rental prices vary depending on the size and duration of your rental. We offer competitive rates for daily, and weekly rentals, with discounts available for longer rental periods.
5. Where do you deliver?
TubHub Oasis primarily serves the West London area but we’re pleased to inform you that we’ve now opened a second Hub in Berkshire. Please contact us for specific delivery inquiries outside of these areas.
6. How far in advance should I book my hot tub rental?
We recommend booking your hot tub rental as far in advance as possible to secure your preferred date and time. However, we also accommodate last-minute bookings based on availability, so feel free to reach out to us anytime!
7. Do I need to provide anything for the hot tub setup?
No, we handle everything! Our team will take care of the delivery, setup, and takedown of the hot tub, so you can simply sit back, relax, and enjoy the experience.
8. Are the hot tubs clean and sanitised?
Absolutely! We take cleanliness and hygiene very seriously. Our hot tubs are thoroughly cleaned and sanitized between each use, ensuring a safe and enjoyable experience for every customer.
9. What happens if there's a problem with the hot tub during my rental?
In the rare event of any issues with the hot tub during your rental, please contact our customer support team immediately. We will do our best to resolve the problem promptly and ensure you're able to enjoy the remainder of your rental period hassle-free.
10. Can I cancel or reschedule my hot tub rental?
Yes, you can! We understand that plans can change, so we offer flexible cancellation and rescheduling options. Please contact us as soon as possible if you need to make any changes to your booking.
11. Do you offer any additional services or add-ons?
Yes, we do! Enhance your hot tub experience with our optional add-ons such as gazebos in event of rain, , LED lighting packages and waterproof speakers. Let us know your preferences, and we'll customise your rental accordingly.
12. How can I contact TubHuB Oasis if I have further questions?
You can reach us via phone on 07515 123402 or email at tubhuboasis@gmail.com. Our friendly customer support team is always here to assist you with any questions or concerns you may have.